Area Code Atlas

Assignment of Service Codes 311 and 711

FCC mandates nationwide implementation of 711 access to TRS

The Federal Communications Commission mandated nationwide implementation of 711 access to Telecommunications Relay Services (TRS). This dialing arrangement was intended to supplement existing systems that required 7 or 10 digit numbers for relay calls, making it easier for users to access TRS by dialing a simple three-digit code. The implementation period for telecommunications carriers to adopt 711 access was set at one year from the mandate.

FCC reviews relay rules due to widespread IP Relay abuse

The Federal Communications Commission began reviewing relay service rules following widespread reports of abuse and fraudulent use of IP Relay services. News outlets reported that a significant portion of IP Relay calls were scams, costing U.S. businesses millions of dollars and prompting regulatory scrutiny.

FCC extends 711 access requirements to VoIP services

The Federal Communications Commission extended disability access requirements, including the obligation to offer 711 abbreviated dialing for Telecommunications Relay Services, to providers of interconnected Voice over Internet Protocol (VoIP) services. This regulatory change ensured that users of VoIP services would have the same access to TRS as users of traditional telephone services.

FCC updates TRS guidance

The Federal Communications Commission updated its guidance on Telecommunications Relay Service (TRS). The update clarified the forms of TRS available, the mandatory minimum standards, and the nationwide availability of the service.